Blog

11th June 2020
Posted in News by Becci Johnson

Stores re-opening - A few temporary rules!

Stockport Store Hey everyone, as you may have heard, we are being allowed to re-open our stores from Monday 15th June!  It’s going to be a different shopping experience for a while, but we hope to make it as enjoyable as possible for you and we’re really looking forward to welcoming you all back! We’ve made a few changes in the layout to enable everyone to shop safely, and to help us all out, we’ve got a few new rules and procedures in place, that we’d really appreciate your co-operation on, so please have a read through before visiting! 1. Hand sanitising will be mandatory upon entering - there’s a station provided, or you are welcome to use your own hand sanitiser if you prefer, we just need to make sure you’ve done it. 2. Wherever possible, please shop alone. 3. Socks will be mandatory in order to try anything on, so please bring them with you. 4. If your child needs measuring and fitting, we will be happy to do this, however they will need to be in suitable socks covered to the ankle (school socks are perfect!) so please bring them with you. Without this, we won’t be able to assist unfortunately, and you won’t be able to do it yourself. 5. We will be measuring and fitting children from behind a clear protective screen so there’s no physical contact above the feet. 6. During busy periods, we will need to restrict the amount you are allowed to try on to 3 pairs 7. Please try not to handle display shoes unless absolutely necessary, ask us for assistance we will happily get your size for you to try 8. We would really love it if you could pre-select your styles or narrow down your selection by browsing our website before visiting, everything in-store is on there and we will be happy to assist you once you arrive! 9. Most importantly, if you have any symptoms of any sort of illness, please stay at home and self isolate! We have online with free delivery available, so you can still get great shoes from us! Finally - please be kind to us, if you have any issues just ask to speak to a manager, but everything we have in place is for everyone’s safety and wellbeing! See you all from Monday! Jake